Privacy Policy

Overview

Northern Darts ("we," "us") operates northerndarts.com and sells captive-bred dart frogs to hobbyists in the United States. This policy explains what information we collect and how we use it.

Information we collect

• Account information: name, email address, phone number, and password when you create an account.
• Order information: shipping and billing addresses, FedEx hub selection, order history, and payment status. Payment card details are processed by Stripe and are not stored on our servers.
• Communications: messages you send through our contact form or email.
• Technical data: standard server logs, cookies used for cart and session functionality, and basic analytics required to operate the site.

How we use your information

• Process orders and send order-related emails (confirmations, shipping updates)
• Provide customer support and respond to inquiries
• Maintain your account and order history
• Comply with legal obligations and prevent fraud

Third-party services

We use trusted providers to operate the store, including:

• Stripe for payment processing
• Resend for transactional email
• Vercel and Neon for hosting and database services
• FedEx for live animal shipping to hub locations

These providers process data according to their own privacy policies and only as needed to provide their services to us.

Data retention

We retain order and account records as long as needed to fulfill orders, provide support, and meet legal and tax requirements.

Your choices

You may request access to or correction of your account information by contacting us. You may delete your account by contacting support; some order records may be retained where required by law.

Contact

Questions about this policy: hello@northerndarts.com or our contact form.